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00 · Solutions for SMEs

Choose the problem.Get the solutionimplemented.

Ready-to-implement AI solutions for small and medium-sized companies. Each one solves a single, well-defined business problem, comes with a defined scope and clear deliverables, and is adapted to the tools you already use.

12 solutionsNot sure which fits?
Two ways to work together
ConsultingSolutions
Starts withAn open questionA known problem
ScopeShaped togetherDefined up front
You getA plan and a pathA working system
Best whenThe way forward is unclearYou know what needs fixing
See consulting services

01 · Choose by problem

Which one sounds like your company?

Pick an area, then the problem that sounds most familiar.

  1. 01“Our website is outdated, slow, and does not bring us enquiries.”AI-Ready Business Website
  2. 02“Enquiries come in from everywhere, and some of them never get an answer.”Lead Capture & Follow-up Automation
  3. 03“We know we should post regularly, but nobody has the time.”Content & Social Media Engine
  4. 04“Customers ask the same questions all day, also after working hours.”AI Customer Assistant
  5. 05“The shared inbox keeps growing, and urgent emails get buried.”Support Inbox Triage & Replies
  6. 06“Scheduling takes endless back-and-forth, and people forget their appointments.”Booking & Reminder Automation
  7. 07“We copy the same data between the same tools every single day.”Business Process Automation
  8. 08“Invoices, orders and forms arrive as PDFs, and someone retypes them by hand.”Invoice & Document Processing
  9. 09“Every month someone spends days pulling numbers together for a report.”Automated Reporting & KPI Dashboard
  10. 10“The answers are somewhere in our documents, but nobody can find them fast.”Company Knowledge Assistant
  11. 11“Every offer or tender starts from a blank page and takes days.”Quote & Proposal Generator
  12. 12“Everyone uses AI differently, and we are not sure what is safe.”AI Workplace Setup

S/01 · Win customers

AI-Ready Business Website

A fast, modern website that explains what you do in plain words, ranks in search and turns visitors into enquiries.

  1. 01PositioningOffer, audience and key messages
  2. 02StructurePages, copy and calls to action
  3. 03Design & buildFast, mobile-first, accessible
  4. 04Search & AISEO and structured data for AI search
  5. 05LaunchForms, analytics and handover
Explore solutionDiscuss

02 · Cost of manual work

What is the manual work costing you?

Enter your own numbers for one repetitive task. The result is only your estimate of today’s cost, not a promise of savings.

6h
2
25

Based on 46 working weeks per year.

Estimated cost per year

0

0 hours of work per year

Bring this number to the free fit check. We will look at how much of it a solution can realistically take over.

Book a free fit check

03 · The solutions

Win customers

More enquiries, faster follow-up

03 solutions

S/01

Built from

AI-Ready Business Website

A fast, modern website that explains what you do in plain words, ranks in search and turns visitors into enquiries.

Problem
“Our website is outdated, slow, and does not bring us enquiries.”
For
Small and medium-sized companies whose website no longer reflects the business, or that do not have one yet.
Designed outcome
A professional first impression, more qualified enquiries and a site your team can update without a developer.

How it works

  1. 01PositioningOffer, audience and key messages
  2. 02StructurePages, copy and calls to action
  3. 03Design & buildFast, mobile-first, accessible
  4. 04Search & AISEO and structured data for AI search
  5. 05LaunchForms, analytics and handover

You receive

  1. 01Positioning and page structure based on how your customers buy.
  2. 02Copy written with you, in clear language and in your tone.
  3. 03A fast, mobile-first website with enquiry forms connected to your inbox or CRM.
  4. 04Technical SEO and structured data, so search engines and AI assistants can understand you.
  5. 05Analytics, a short editing guide and a handover session.

Adapts to your stack

  • Your brand and content
  • Your domain and hosting
  • Your CRM or inbox
  • One or more languages

InvestmentFixed proposal after a free fit check

Discuss this solutionAsk by email

S/02

Built from

Lead Capture & Follow-up Automation

Every enquiry captured in one place, qualified, and answered within minutes with a personal first reply.

Problem
“Enquiries come in from everywhere, and some of them never get an answer.”
For
Companies that get enquiries through the website, email, social media or phone.
Designed outcome
No lost leads, faster responses and a pipeline you can actually see.

How it works

  1. 01New enquiryForm, email, social or chat
  2. 02CapturedOne list or CRM, no duplicates
  3. 03QualifiedScored against your ideal customer
  4. 04Reply draftedPersonal, you approve or auto-send
  5. 05Follow-upReminders until there is an answer

You receive

  1. 01All lead sources connected to one list or CRM.
  2. 02Simple qualification rules based on your ideal customer.
  3. 03First-reply drafts in your voice, ready to approve or send.
  4. 04Automatic follow-up reminders and a weekly pipeline summary.
  5. 05A short guide for the team and a review after the first weeks.

Adapts to your stack

  • HubSpot, Pipedrive or Zoho
  • Google Sheets or Airtable
  • Gmail or Outlook
  • Website and social forms

InvestmentFixed proposal after a free fit check

Discuss this solutionAsk by email

S/03

Built from

Content & Social Media Engine

A repeatable workflow that turns your expertise into posts, newsletters and articles in your own voice, with you approving every piece.

Problem
“We know we should post regularly, but nobody has the time.”
For
Owners and small marketing teams that need consistent content without hiring an agency.
Designed outcome
Consistent presence on the channels that matter, at a fraction of the time.

How it works

  1. 01Your inputVoice notes, ideas, past content
  2. 02PlanMonthly themes and calendar
  3. 03DraftsPosts, articles, newsletters
  4. 04You approveEdit, approve or reject
  5. 05PublishedScheduled to your channels

You receive

  1. 01A brand voice guide that the AI follows.
  2. 02A content calendar and templates for each channel.
  3. 03A drafting workflow that turns short inputs into ready drafts.
  4. 04Approval and scheduling set up in the tools you use.
  5. 05A monthly view of what was published and how it performed.

Adapts to your stack

  • LinkedIn, Instagram, Facebook
  • Newsletter tools
  • Your website blog
  • One or more languages

InvestmentFixed proposal after a free fit check

Discuss this solutionAsk by email

Serve customers

Quick answers, fewer missed requests

03 solutions

S/04

Built from

AI Customer Assistant

An assistant on your website or messaging channels that answers from your own information, day and night, and hands over to a person when needed.

Problem
“Customers ask the same questions all day, also after working hours.”
For
Companies that answer many repeated questions about products, prices, orders or bookings.
Designed outcome
Immediate answers for customers and more time for the team to handle real cases.

How it works

  1. 01QuestionWebsite chat or messaging
  2. 02UnderstoodTopic and intent recognized
  3. 03AnsweredFrom your approved information
  4. 04HandoverTo a person, with context
  5. 05ImprovedUnanswered questions reviewed

You receive

  1. 01A knowledge base built from your FAQs, price lists and policies.
  2. 02An assistant on your website and, where possible, your messaging channels.
  3. 03Clear rules for what it answers and when a person takes over.
  4. 04A view of the most common questions and the gaps to fill.
  5. 05Team onboarding and a simple process to keep answers current.

Adapts to your stack

  • Your website
  • WhatsApp or Messenger
  • Your languages
  • Your tone and policies

InvestmentFixed proposal after a free fit check

Discuss this solutionAsk by email

S/05

Built from

Support Inbox Triage & Replies

Incoming emails sorted, prioritized and answered in draft from your knowledge, with a person always in control.

Problem
“The shared inbox keeps growing, and urgent emails get buried.”
For
Teams that handle customer emails or tickets in a shared inbox or help desk.
Designed outcome
Shorter response times, consistent answers and nothing urgent left waiting.

How it works

  1. 01Email arrivesInbox or help desk
  2. 02SortedTopic, urgency, sentiment
  3. 03Draft readyFrom approved answers
  4. 04Person approvesOr escalates
  5. 05InsightsRecurring issues reported

You receive

  1. 01Categories and priority rules based on your real emails.
  2. 02Draft replies grounded in your approved answers and policies.
  3. 03Clear escalation paths for sensitive or complex cases.
  4. 04Drafts delivered inside the inbox or help desk you already use.
  5. 05A recurring report on the most frequent issues.

Adapts to your stack

  • Gmail or Outlook
  • Zendesk, Freshdesk or HubSpot
  • Your tone
  • Your languages

InvestmentFixed proposal after a free fit check

Discuss this solutionAsk by email

S/06

Built from

Booking & Reminder Automation

Online booking, confirmations, reminders and follow-ups that run on their own, connected to your calendar.

Problem
“Scheduling takes endless back-and-forth, and people forget their appointments.”
For
Service businesses that work with appointments, consultations, visits or classes.
Designed outcome
Less admin, fewer no-shows and a smoother experience for every client.

How it works

  1. 01Client booksWebsite, link or message
  2. 02ConfirmedCalendar and details synced
  3. 03RemindedBefore the appointment
  4. 04Followed upThank you, review, rebooking

You receive

  1. 01Online booking linked to your calendar and availability rules.
  2. 02Automatic confirmations and reminders by email or message.
  3. 03Follow-up messages for feedback, reviews or the next booking.
  4. 04Client details saved where your team already works.
  5. 05A simple overview of bookings and no-shows.

Adapts to your stack

  • Google or Outlook calendar
  • Your website
  • Email or messaging
  • Your CRM or spreadsheet

InvestmentFixed proposal after a free fit check

Discuss this solutionAsk by email

Run operations

Less retyping, fewer manual steps

03 solutions

S/07

Built from

Business Process Automation

Repetitive back-office steps connected and automated across the tools you already use, with AI handling the parts that need judgment.

Problem
“We copy the same data between the same tools every single day.”
For
Companies where orders, requests, approvals or reports move by hand between email, spreadsheets and systems.
Designed outcome
Hours of manual work removed every week, with fewer errors and faster turnaround.

How it works

  1. 01Process mappedWith the people who do it
  2. 02Steps automatedTriggers, rules, integrations
  3. 03AI stepsClassify, summarize, decide
  4. 04ExceptionsRouted to a person
  5. 05MonitoredRuns, errors and time saved

You receive

  1. 01A map of the process and the steps worth automating first.
  2. 02Working automations between your tools, with AI where it adds value.
  3. 03Exception handling, so a person sees what the automation cannot decide.
  4. 04Monitoring and alerts when something stops working.
  5. 05Documentation and a handover, so your team can adjust it.

Adapts to your stack

  • Email and spreadsheets
  • Accounting and ERP
  • CRM and e-commerce
  • Make, n8n or Zapier

InvestmentFixed proposal after a free fit check

Discuss this solutionAsk by email

S/08

Built from

Invoice & Document Processing

Documents read automatically, the right fields extracted and checked, and clean data delivered to your accounting or business system.

Problem
“Invoices, orders and forms arrive as PDFs, and someone retypes them by hand.”
For
Finance, operations and admin teams that process recurring documents.
Designed outcome
Less manual entry, fewer errors and faster processing from inbox to system.

How it works

  1. 01Documents inEmail, upload or scan
  2. 02ExtractedFields, tables, totals
  3. 03ValidatedRules and confidence checks
  4. 04ExceptionsRouted to a person
  5. 05SyncedAccounting, ERP or spreadsheet

You receive

  1. 01Extraction set up for your document types.
  2. 02Validation rules and an exception queue.
  3. 03Integration with your accounting or business system.
  4. 04An audit trail for every processed document.
  5. 05An accuracy review and tuning after the first weeks.

Adapts to your stack

  • Invoices and receipts
  • Purchase and sales orders
  • Contracts and forms
  • Your accounting system

InvestmentFixed proposal after a free fit check

Discuss this solutionAsk by email

S/09

Built from

Automated Reporting & KPI Dashboard

Your key numbers collected automatically from your tools into one live dashboard, with a written summary of what changed and why.

Problem
“Every month someone spends days pulling numbers together for a report.”
For
Owners and managers who need a clear view of sales, finance and operations.
Designed outcome
Decisions based on current numbers, without the manual reporting work.

How it works

  1. 01Data sourcesSales, finance, operations
  2. 02ConnectedPulled and cleaned automatically
  3. 03DashboardThe KPIs that matter to you
  4. 04AI summaryWhat changed, in plain words

You receive

  1. 01A short list of KPIs agreed with you, with clear definitions.
  2. 02Automated data collection from your tools.
  3. 03A live dashboard for management and teams.
  4. 04A weekly or monthly summary written in plain language.
  5. 05Alerts when a number moves outside the agreed range.

Adapts to your stack

  • Accounting and ERP
  • CRM and e-commerce
  • Spreadsheets
  • Looker Studio or Power BI

InvestmentFixed proposal after a free fit check

Discuss this solutionAsk by email

Work smarter

Knowledge and AI tools the whole team uses

03 solutions

S/10

Built from

Company Knowledge Assistant

An AI assistant that answers questions from your own documents, with the source attached to every answer.

Problem
“The answers are somewhere in our documents, but nobody can find them fast.”
For
Teams that rely on procedures, product information, price lists or past work.
Designed outcome
Faster answers, fewer repeated questions to experts, and knowledge that stays when people leave.

How it works

  1. 01Your documentsDrives, wikis, PDFs, policies
  2. 02StructuredCleaned, indexed, permissions kept
  3. 03Assistant answersIn chat or Teams, with sources
  4. 04Feedback loopGaps flagged, content improved

You receive

  1. 01A structured knowledge base built from your existing documents.
  2. 02An assistant inside the tool your team already uses.
  3. 03Sources on every answer and access rules that respect permissions.
  4. 04A usage view and a simple process to keep content current.
  5. 05Team onboarding and an admin guide.

Adapts to your stack

  • Microsoft 365 / SharePoint
  • Google Workspace
  • Notion or Confluence
  • PDF and Word archives

InvestmentFixed proposal after a free fit check

Discuss this solutionAsk by email

S/11

Built from

Quote & Proposal Generator

From client request or RFP to a complete first draft: requirements extracted, prices and sections filled from your own templates and past wins.

Problem
“Every offer or tender starts from a blank page and takes days.”
For
Companies that send quotes, offers, proposals or tenders on a regular basis.
Designed outcome
Faster turnaround, fewer missed requirements and more time for the client conversation.

How it works

  1. 01Request or RFPEmail, brief or tender pack
  2. 02RequirementsExtracted into a checklist
  3. 03First draftFrom your templates and content
  4. 04Your reviewYou decide and finalize

You receive

  1. 01A content library built from your past offers and proposals.
  2. 02Requirement extraction and a compliance checklist.
  3. 03A drafting workflow that uses your templates, prices and tone.
  4. 04Branded output in Word or PDF.
  5. 05A playbook for the team.

Adapts to your stack

  • Word and PDF
  • Your price lists
  • Your templates and brand
  • E-procurement portals

Built on first-hand experience running government and corporate tenders across the GCC.

InvestmentFixed proposal after a free fit check

Discuss this solutionAsk by email

S/12

Built from

AI Workplace Setup

The right AI tools set up for your team, with shared prompts, simple rules for safe use and hands-on training.

Problem
“Everyone uses AI differently, and we are not sure what is safe.”
For
Teams that want to use AI daily in a consistent, secure and productive way.
Designed outcome
A team that uses AI with confidence, on approved tools, in a way you can manage.

How it works

  1. 01Tool choiceMatched to your needs and data
  2. 02SetupAccounts, workspaces, settings
  3. 03Prompt libraryFor your roles and tasks
  4. 04AI policyClear, one-page rules
  5. 05TrainingHands-on, on real work

You receive

  1. 01A recommendation of AI tools that fit your team, budget and data.
  2. 02Workspaces configured with privacy and security settings.
  3. 03A shared prompt library for your most common tasks.
  4. 04A short AI use policy your team can follow.
  5. 05A hands-on training session on your real work.

Adapts to your stack

  • ChatGPT, Claude or Copilot
  • Microsoft 365 or Google Workspace
  • Your roles and tasks
  • Your data rules

InvestmentFixed proposal after a free fit check

Discuss this solutionAsk by email

04 · How it is delivered

Same four steps, every solution.

  1. 01Fit checkA free introductory call to confirm the solution fits your problem, data and tools.
  2. 02ProposalA written proposal with scope, timeline and price. No work starts before you agree.
  3. 03Build & pilotConnected to your systems, tuned to your rules and tested with real users and data.
  4. 04HandoverTraining, documentation and an owner on your side. Ongoing support if you want it.

Fixed

  • The problem it solves
  • The architecture
  • The deliverables
  • The delivery steps

Adapted to you

  • Your tools and systems
  • Your data and documents
  • Your rules and approvals
  • Your language and tone

05 · Not sure yet

Not sure which solution fits?

Describe the problem in a few sentences. I will tell you which solution fits, how it would be adapted, or whether a consulting engagement is the better first step.

Book a free fit checkDescribe your problem by email

06 · Contact

Let’s build something that works.

Direct
filip@ordevskifilip.com
General
info@ordevskifilip.com
LinkedIn
linkedin.com/in/ordevskifilip (opens in a new tab)
Availability
Available for remote work globally
Languages
English, Macedonian, Serbian/Croatian
Book a free intro callWrite an email